FAQ

When will I get a confirmation email? 

As soon as we receive your order. We will send out confirmation email to your email address. This just means we received your order in our system and we've pre-approved your payment method ready for your purchase. If you did not receive an order confirmation it may be due to the email being sent to your junk mail or promotions folder. Please also check you entered the correct email address.

How long does it take for an order to be dispatched? 

We usually ship within 1-3 days or processing your order as long it's in stock but this can vary depending on the manufacturer.

Is it safe to purchase on your website? 

Absolutely! It is perfectly safe to purchase on Luxury Wine Storage. Our aim is to provide complete safety for our customers. Luxury Wine Storage uses SSL encryption technology so you do not need to worry about the safety of payment details. 

How do I know the right size?

We list the dimensions of every product within the specification, however if you are unsure please contact us on 03330904189

Please remember that the dimensions will not include the handle within the depth.